Privacy Policy
EFFECTIVE DATE : FEBRUARY 25, 2024
Thank you for choosing to be part of our community at PUT ON LOVE, doing business as PUT ON LOVE + MARKET (“PUT ON LOVE + MARKET”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at: contact@putonlovemarket.com.
When you visit our website https://putonlovemarket.com (the “Website”), and more generally, use any of our services (the “Services”, which includes the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. We hope you take some time to read through it carefully, as it will help you understand what we do with the information that we collect. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Services immediately.
This privacy policy applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.
1. WHAT INFORMATION DO WE COLLECT?
a. PERSONAL INFORMATION YOU DISCLOSE TO US
We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when participating in activities on the Website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect can include the following:
i. Personal Information Provided by You: We collect names; email addresses; postal address; billing address; phone number; debit/credit card numbers; passwords; usernames; and other similar information.
ii. Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (i.e. credit card number), and the security code associated with your payment instrument. All payment data may be stored by SHOPIFY, APPLE PAY, PAYPAL, or AMAZON PAY. You may find their privacy policy links here: https://www.shopify.com/legal/privacy, https://www.apple.com/privacy, https://www.paypal.com/us/webapps/mpp/ua/privacy-full, and https://pay.amazon.com/welcome/policies.
iii. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
b. INFORMATION AUTOMATICALLY COLLECTED
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes (i.e. Google Analytics). Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.
The information we may collect includes:
i. Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our services automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
ii. Device Data. We may collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
iii. Location Data. We may collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we may collect depends on the type and settings of the device you use to access the Website. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE USE YOUR INFORMATION?
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interest, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we may collect or receive:
a. To facilitate account creation and logon process: If you choose to link your account with us to a third-party account (e.g. Google or Facebook account), we use information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
b. To post testimonials: We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at contact@putonlovemarket.com and be sure to include your name, testimonial location, and contact information.
c. To request feedback: We may use your information to request feedback and to contact you about your use of our Website.
d. To enable user-to-user communications: We may use your information in order to enable user-to-user communications with each other’s account.
e. To manage user accounts: We may use your information for the purpose of managing our account and keeping it in working order.
f. To send administrative information to you: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
g. To protect our Services: We may use your information as part of our efforts to keep our Website safe and secure (e.g. fraud monitoring and prevention).
h. To enforce our terms, conditions, and policies of business purposes, to comply with legal and regulatory requirements or in connection with our contact.
i. To respond to legal requests and prevent harm: If we receive a subpoena or other legal requests, we may need to inspect the data we hold to determine how to respond.
j. To fulfill and manage your orders: We may use your information to fulfill, deliver, and manage your orders, payments, returns, and exchanges made through the Website.
k. To respond to to user inquiries/offer support to users: We may use your information to respond to your inquiries and solve any potential issues you might be experiencing with the use of our Services.
l. To send you marketing and promotional communications: We and/or our third party marketing partners may use the personal information you send to us voluntarily for our marketing purposes, if this is in accordance with your marketing preferences. When expressing an interest in obtaining information about us or our Website and/or Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing email at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).
m. For other Business Purposes: We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, Services, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We may process or share data that we hold based on the following legal basis:
a. Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
b. Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
c. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
d. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
e. Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
f. Business Transfers: We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all, or a portion of our business to another company.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
We may share and disclose your information with the following third parties for the sole purpose of operating the Website and our business. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us immediately.
a. Lead Generation and Email Marketing (e.g. Mailchimp)
b. Content Optimization (e.g. Google Site Search, YouTube Search)
c. Data Backup and Security (e.g. Dropbox, Google Drive Backup)
d. Invoice and Billing (e.g. Shopify, Apple Pay, PayPal, Amazon Pay)
e. Social Media Sharing, Email Marking and Advertising (e.g. Facebook, Instagram, Pinterest, Mailchimp)
f. User Account Registration and Authentication (e.g. Google Sign-In, Facebook Login)
g. Comments and Testimonials (e.g. Instagram, Facebook)
h. Web and Mobile Analytics (e.g. Google Analytics, Shopify)
i. Website Hosting and Domain (e.g. Shopify, GoDaddy)
j. Website Performance Monitoring (e.g. Google Analytics, Shopify)
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Our services are located in the United States. If you are accessing our Website from outside of United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “WILL YOUR INFORMATION BE SHARED WITH ANYONE” above), in United States and other countries.
If you are a resident in the European Economic Area, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.
European Commission’s Standard Contractual Clauses:
We have implemented measures to protect your personal information, including by using the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA in accordance with European data protection laws and regulations.
We use Shopify for all our website support and the link to their privacy policy can be found here: Shopify Privacy Policy.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your information for as long as necessary to fulfill the purposes outline in this privacy policy unless otherwise required by law such as tax, accounting or other legal requirements. No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (for example, if your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organization security measures designed to protect and security of any personal information we process. However, please be reminded that it is impossible for us to guarantee of 100% security of your information on internet. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.
9. DO WE COLLECTION INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age. By using our Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take responsible measures to promptly delete such data from our records. If you become aware of any data we have collected from children under the age of 18, please contact us at: contact@putonlovemarket.com.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please see the “HOW CAN YOU CONTACT US ABOUT THIS POLICY” provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here:
If you have any questions or comments about your privacy rights, you may email us at contact@putonlovemarket.com.
ACCOUNT INFORMATION
If you would at any time like to review or change the information in your account or terminate your account, you can:
(1) Log into your account settings and update your user account; or
(2) Contact us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigation, enforce our Terms of Use and/or comply with applicable legal requirements.
i. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. For further information, please see our Cookie Policy.
ii. Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us through the Website. You will then be removed from the marketing email list. However, we may still communicate with you to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:
(1) Notice your preferences when you register an account with the Website;
(2) Access your account settings and update preferences; or
(3) Contact us using the contact information provided below.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. NO uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purpose and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us and include the email address(s) associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.
CCPA PRIVACY NOTICE
The California Code of Regulations defines a “resident” as:
(1) Every individual who is in the State of California for other than a temporary or transitory purpose; and
(2) Every individual who is domiciled in the State of California who is outside of the State of California for a temporary or transitory purpose.
All other individuals are defined as “non-residents.” If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
a. Categories of personal information we may have collected for the last twelve (12) months:
Identifiers: Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet IP address, email address, or account name.
We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:
(1) Receiving help through our customer support channels;
(2) Participation in customer surveys or contests; and
(3) Facilitation in the delivery of our Services and to respond to your inquiries.
b. How do we use and share your personal information?
We may disclose your personal information with our service providers pursuant to a written contact between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data.
PUT ON LOVE has not disclosed or sold any personal information to third parties for a business or commercial purposes in the preceding 12 months. PUT ON LOVE will not sell personal information in the future belonging to website visitors, users and other consumers.
c. Your rights with respect to your personal data
i. Right to request deletion of the data - Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.
ii. Right to be informed - Request to know
Depending on the circumstances, you have a right to know:
1. Whether we collect and use your personal information;
2. The categories of personal information that we collect;
3. The purpose for which the collected personal information is used;
4. Whether we sell your personal information to third parties;
5. The categories of personal information that we sold or disclosed for a business purpose; and
6. The business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a customer request or to re-identify individual data to verify a consumer request.
d. Right to non-discrimination for the exercise of a consumer’s privacy rights
We will not discriminate against you if you exercise your privacy rights.
e. Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match with information you have previously provided us. Depending on the type of request you submit, we may ask you to provide certain information or we may contact you through a communication method (e.g. phone or email) that you have provided to us. We may also use other verification methods or process as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extend possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verity your identity from the information already maintained by us, we may request that you provide additional information for the purpose of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
f. Other privacy rights
(1) You may object to the processing of your personal data;
(2) You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data;
(3) You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA; and
(4) You may request to opt-out of the sale of your personal information to any (third) parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
To exercise these rights, you can contact us by email at contact@putonlovemarket.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
13. DO WE MAKE UPDATES TO THIS POLICY?
Yes, we will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
14. DATA BREACH
A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when PUT ON LOVE + MARKET believes you are likely to be at risk of serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that PUT ON LOVE + MARKET becomes aware of a security breach which has resulted or may result in unauthorized access, use, or disclosure of personal information, PUT ON LOVE + MARKET will promptly investigate the matter and notify the applicable Supervisory Authority not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at: putonlovemarket.com/pages/contact. We will respond to your request within 30 days from the receipt of your written request.
16. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions about this policy, please email us at: contact@putonlovemarket.com or by post to:
PUT ON LOVE + MARKET
PO BOX 5307
PINE MOUNTAIN CLUB, CA 93222
UNITED STATES
